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Privacy

Privacy Policy

This page explains what information we collect when you visit this website, why we collect it, and the choices you have.

Who we are

This website, https://www.primusaisoftware.com, is operated by Primus AI Software LLC, a Connecticut limited liability company based in Southington, Connecticut. In this policy, “we,” “us,” and “our” mean Primus AI Software LLC.

We build custom iPhone and Android mobile apps for small and mid-size businesses. This website is a marketing site. It has no accounts, payments, or store.

This policy covers this website only. Apps we build or operate, including HomeTriage AI, have their own privacy policies.

Information you give us

If you fill out our contact or project inquiry form, we collect what you type into it:

  • Your name
  • Your email address
  • Your phone number
  • Your business name
  • Your project details
  • Your budget range

When you submit the form, your answers are emailed to us and a copy is stored in this website’s WordPress database.

Please do not send sensitive information, such as bank details or passwords, through the form.

Information collected automatically

Like most websites, ours receives technical information when a page loads, such as your IP address, browser and device type, pages viewed, and the time of your visit. Our hosting provider keeps standard server logs to run and protect the site.

Cookies and analytics

  • Essential cookies. WordPress and our hosting provider may set cookies needed for the site to work and stay secure.
  • Analytics cookies. We may use Google Analytics 4 to understand how visitors find and use the site. It uses cookies to collect information such as pages viewed, time on the site, approximate location, and device details. We see it in summary form and do not use it to identify you.

You can block or delete cookies in your browser settings. You can also install the Google Analytics opt-out browser add-on.

Third-party services on this site

These outside services handle information under their own privacy policies.

  • Google Fonts. The fonts on this site load from Google’s servers. Google receives your IP address and basic browser details when a page loads.
  • Google Analytics 4. Described above. You can read more in Google’s Privacy Policy.
  • Appointment booking. Our booking link opens a page hosted by a third-party scheduling provider. What you enter there is collected by that provider and shared with us.
  • Website hosting and email. Our managed WordPress host and our email provider store and deliver form submissions on our behalf.

How we use your information

  • To reply to your inquiry and talk with you about your project
  • To run, secure, and improve this website
  • To comply with the law and protect our rights

We do not add you to a marketing email list just because you filled out the form.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share information only with the service providers above and in these limited cases:

  • When the law, a court order, or a government request requires it
  • To protect the safety, rights, or property of our company, our clients, or others
  • If our business is sold or merged

Where your information is stored and for how long

This website is hosted in the United States, and we operate from the United States.

We keep inquiry form submissions for as long as we need them to respond and to maintain our business records. You can ask us to delete your inquiry at any time.

Security

We use reasonable safeguards to protect your information, including encrypted connections (HTTPS) and limited access to form submissions. No website is perfectly secure, so we cannot guarantee absolute security.

Your choices

You can ask us to tell you what information we have about you, to correct it, or to delete it. Email glenn@primusaisoftware.com. We may need to confirm your identity first.

California residents

California law gives residents certain rights over their personal information, including the right to know what is collected, the right to ask for deletion or correction, and the right not to be treated differently for making a request.

We are a small business and may not meet the thresholds that make the California Consumer Privacy Act apply to us. Even so, we will honor reasonable requests from California residents to access, correct, or delete their information. We do not sell personal information. To make a request, use the contact details below.

Visitors outside the United States

This website is intended for businesses in the United States. If you visit from another country, your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those where you live.

Children’s privacy

This website is for business owners and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

Changes to this policy

We may update this policy as the website or the law changes. When we do, we will post the new version on this page and change the effective date at the top.

Contact us

Questions or requests about privacy can go to:

Please also see our Terms of Use.